Returns on New, Unopened Items

Huey Outdoors accepts return requests within 10 calendar days of delivery only for products that are new, unopened, unused, unmounted, and in resalable condition.

• All original packaging, manuals, accessories, paperwork, protective materials, and other included items must be present and undamaged.
• The customer must contact Huey Outdoors and obtain written return authorization and a Return Merchandise Authorization (RMA) number before shipping the product.
• Returns sent without an RMA number will not be accepted.
• All approved returns are subject to a 10% restocking fee.
• Opened, powered-on, mounted, installed, used, altered, damaged, or incomplete products are not eligible for return, exchange, or refund.

All returned products are subject to inspection by Huey Outdoors. Approved refunds will be issued by cashier’s check and may take 7–14 days to process after the returned product has been received, inspected, and approved.

Defective or Non-Working Products

All defective or non-working products, including products that arrive non-functioning, are handled under the applicable manufacturer’s warranty.

Defective or non-working products must be returned to the manufacturer, as directed by the manufacturer, for warranty diagnosis, repair, or replacement. Huey Outdoors does not accept defective or non-working products for return, exchange, or refund.

Customers should contact the manufacturer promptly after discovering a defect and follow the manufacturer’s warranty and return-authorization procedures. Huey Outdoors may provide proof of purchase or reasonable assistance with initiating a manufacturer warranty claim when necessary.

Do not ship a defective or non-working product to Huey Outdoors unless Huey Outdoors has expressly authorized the shipment in writing and issued an RMA number.

Products Damaged During Shipping

If a shipment arrives with visible damage, refuse delivery when possible. If the shipment was accepted and shipping damage is discovered, retain the product, shipping box, packing materials, and all included contents, then promptly contact both the carrier and Huey Outdoors.

Damage that occurs during shipping is handled separately as a carrier claim. Shipping damage is not treated as a manufacturer defect or as an unopened-product return.

Return Authorization

No product may be returned to Huey Outdoors without prior written authorization and an RMA number. Huey Outdoors reserves the right to refuse any shipment that arrives without authorization or that does not meet the eligibility requirements stated above.